Negotiation Skills

Course aims

Learn to deal with difficult personalities and overcome stressful situations. Being able to successfully negotiate is a core skill that enables people to gain cooperation and deals whilst maintaining good long-term relationships.

Topics covered

  • Defining negotiation
  • Styles of negotiation
  • Strategy and tactics
  • The ‘New Tricks’ eight step approach
  • Overcoming pressure tactics
  • Closing important deals

Course duration

1 day

Maximum number of delegates


“Negotiation skills I can transfer this into everyday events at work.”
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“Important information is planning for any type of negotiations whether with team members or other staff including emergency personnel and hospital staff.”
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“Kevin is very good and understands where we come from regarding management.”
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“Should be compulsory to all management tiers.”
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To book this course, please get in touch…