Negotiation Skills
Course aims
Learn to deal with difficult personalities and overcome stressful situations. Being able to successfully negotiate is a core skill that enables people to gain cooperation and deals whilst maintaining good long-term relationships.
Topics covered
- Defining negotiation
- Styles of negotiation
- Strategy and tactics
- The ‘New Tricks’ eight step approach
- Overcoming pressure tactics
- Closing important deals
Course duration
1 day
Maximum number of delegates
12