“Having been on a training course delivered by New Tricks at the North East Ambulance Service I had no hesitation is using their services for training to be carried out at the North East SHA.
“Kevin Meaney delivered a four day programme of First Contact Officer and Mediation training to a large group of personnel. The course was tailored to our specific needs which resulted in a fulfilling and rewarding experience for those involved.
“The feedback from the delegates was positive and encouraging and gave the organisation the confidence that the aims and objectives of both New Tricks and the North East SHA had been met.
“It has been a pleasure to work with Kevin from New Tricks in learning the skills required as a First Contact Officer and mediator”
“Excellent trainer – very helpful and easy to understand”
“Effective use of varied resources, presentations, group work and role play”
“Best course I’ve done that I can remember”
“The sessions have been informal and informative. Kevin has made what could have been a very dull and long training session both fun and very interesting”
“There are many more!”
Michelle Brown, HR Manager, North East Strategic Health Authority.